For questions related to any of our products or services, please fill in the short form below. Your enquiry will be addressed by Alpha Technologies directly. To aid the efficiency of this, we would ask that you include your company/institution and Department. Please also let us know if you are are a new or repeat customer.

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Customer Satisfaction - Choose Survey Type

Our goal is to provide you with the best possible service and your feedback is critical in our endeavor to achieve this goal. Please click on a Service Type below. You will be redirected to the appropriate feedback form. Thank you.

Sales (Parts/Equipment Order)
Bench/Factory Repair
Field Service (Repair/Installation)
Tech Support (Telephone)

Complaints procedure

We are constantly working to make our customer service and our products better, and your opinions and suggestions help us do that. However, if you wish to make a complaint, please fill the form. We ensure that all our customer complaints are dealt with in a fair and courteous manner and that problems are resolved as quickly and efficiently as possible.

Complaint form (click)